The more formal bits

There are tons of reasons to get a Clubcard, not least the many things you can use your points for. But one of the real beauties of the Clubcard is that you don't have to be in a Tesco store to collect points.

  • Contact us
  • Frequently asked questions
  • Terms and conditions
  • Clubcard charter

Contact Us

If you cannot find the information you need on this site or the FAQs, please contact us in any of the following ways...

Contact Clubcard to:

  • Change you name or address
  • Register a new Clubcard
  • Report a lost or stolen Clubcard
  • Merge accounts with someone in your household
  • Find out your Clubcard Points balance or points queries

email Clubcard

Call Clubcard FREE on 0800 591 688*
Lines are open Monday to Friday 9am - 8pm,
Saturday 9am - 6pm
Sunday Closed

Or write to: Tesco Clubcard
FREEPOST
TESCO SCO 3145
Dundee DD2 3ZR


Contact Clubcard Deals for:

  • Information on how to book a Clubcard Deal or Airmiles or queries relating to you Clubcard Deals or Airmiles booking

email Clubcard Deals

Call Clubcard Deals FREE on 0808 100 0707*
Lines are open Monday to Friday 9am - 8pm,
Saturday to Sunday 9am - 5pm

Or write to: Tesco Clubcard Deals
PO Box 654
Crawley
RH10 1RG


Contact Double Up for:

  • Information on how to order Double Up eCoupons or queries relating to your Double Up booking.

Call Double Up FREE on 0800 011 3039*
Lines are open Monday to Friday 9am - 8pm,
Saturday to Sunday 9am - 5pm

Or write to: Double Up
PO Box 654
Crawley
RH10 1RG


Contact Customer Services

email Customer Services

Or write to: Tesco Customer Services
PO Box 73
Baird Avenue
Dryburgh Industrial Estate
Dundee DD1 9NF


*Free from BT landlines. Other providers may charge. Calls may be recorded.